Question 1

What are digital credentials?

Accepted Answer

Digital credentials are verifiable digital records of achievements — such as certificates, badges, or diplomas — issued by educational institutions or organizations. Unlike paper documents, they can be instantly verified online and shared on LinkedIn or any platform.

Question 2

What is the difference between a digital credential and an open badge?

Accepted Answer

An open badge is a type of digital credential that follows the IMS Global Open Badges standard. It contains embedded metadata (issuer, date, criteria) that makes it portable and verifiable anywhere. Not all digital credentials are open badges, but all open badges are digital credentials.

Question 3

How do institutions issue digital credentials?

Accepted Answer

Institutions use platforms like POK to design, issue and manage credentials at scale. The process typically involves uploading a recipient list, customizing the credential design, and sending it via email. Recipients get a personal link to share and verify their achievement.

Question 4

Are digital credentials secure and tamper-proof?

Accepted Answer

Yes. Platforms like POK use blockchain technology and ISO/IEC 27001-certified infrastructure to ensure credentials cannot be forged or altered. Each credential has a unique verification URL that any employer or institution can check in seconds.

Question 5

How much does it cost to issue digital credentials?

Accepted Answer

Costs vary by platform. Some charge per credential issued, others charge annual licenses or setup fees. POK offers a 100% free plan with no setup fee, making it one of the most accessible options for educational institutions starting with digital credentialing.

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